Refund Policy
🌸 Noorelle Style – Exchange & Return Policy
We want you to love your purchase, but if something isn’t right, we’re here to help.
🔄 Exchange Policy
You may request an exchange within 7 days of receiving your order. Exchanges will be processed within 3 working days after we receive your returned item(s), subject to stock availability.
Eligibility Criteria:
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Items must be unused, unwashed, unworn, and undamaged.
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All original tags and packaging must be intact.
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Exchange is only accepted for products that meet these conditions.
📦 Please note: Return courier charges are the responsibility of the buyer, unless the item has a manufacturing defect.
🛠️ Exchange Due to Defect
If your item has a visible defect, you can apply for a free exchange. To do so:
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Take a clear photo of the defective area.
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Pack the item securely in its original packaging.
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Email the image and your exchange request to noorelle.style@gmail.com.
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Our team will share the return address with you.
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Ship the item via your preferred courier service.
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Once received and inspected, your exchange will be processed promptly.
📌 Note: Free exchange is only applicable in cases of manufacturing defects. For all other cases, return shipping charges apply.